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Queensland-owned  ·  5 SE QLD showrooms  ·  Since 2013  ·  ABN 18 163 199 979

Contact The A2Z Furniture

Need help choosing furniture, checking delivery, or sorting a return? Our friendly Queensland team is here.

Quick Answer

For fastest help, call 1300 781 990 or email info@thea2zfurniture.com. We aim to respond the same business day.

HelpProduct advice
SupportDelivery & assembly
PolicyReturns & warranty

Start here — fastest answers

Most questions are answered instantly in the links below. If you still need help, send us a message and we'll take care of it.

Local help from people who know furniture

We're a Queensland-based, family-run furniture business (ABN 18 163 199 979) established in 2013, with showrooms across Rocklea, North Ipswich, Beenleigh, Sandgate and Bundall (Gold Coast).

  • Expert advice before you buy — sizes, room fit, materials and care.
  • Clear delivery & assembly guidance for SE QLD homes.
  • Returns, warranty & finance info linked upfront — no hunting needed.
  • Open 7 days across all five showrooms.
A2Z Furniture team member providing expert furniture advice in the Rocklea Brisbane showroom — bedroom furniture and storage on display
💡 Tip: Want to see timber and fabric finishes in person? Visit the showroom nearest you.

Send us a message

The more detail you share, the faster we can help. For order questions, include your order number and suburb/postcode.

🔒 Privacy note: We'll only use your details to respond to your enquiry. See our Privacy Policy.

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Visit a showroom — South-East Queensland

See finishes in person, test comfort, and get local expert advice. Open 7 days.

📦 Pickup by appointment only. All warehouse pickups must be booked in advance. Our distribution warehouse is at 48 Randolph St, Rocklea QLD 4106 — Mon–Fri 9:30–4:30 · Sat 9:30–3:30 · Sun/PH 10:30–3:30. Call 07 3161 5415 to arrange, or read our Pickup & Delivery Terms first.

The A2Z Promise

What every Queensland customer can count on, every time.

Quality guaranteed

Manufacturer's warranty on every product. Australian Consumer Law protections apply.

Free metro delivery

Free delivery to qualifying Brisbane, Gold Coast & Ipswich addresses.

Flexible finance

Afterpay, Zip, Humm, Latitude Interest Free and Layby — buy now, pay your way.

Expert advice

Trained furniture specialists on the floor — honest guidance, zero pressure selling.

5 QLD showrooms

Rocklea, North Ipswich, Beenleigh, Sandgate and Bundall — open 7 days.

Warehouse prices

We import direct and pass the savings on — premium furniture at fair prices.

Frequently asked questions

What's the fastest way to contact A2Z Furniture?

For urgent questions, call 1300 781 990 (Mon–Fri 9–5, Sat 9–4). For everything else, use the form on this page or email info@thea2zfurniture.com. We aim to reply the same business day.

Where are your showrooms?

We have five showrooms across SE QLD: Rocklea (77 Randolph St), North Ipswich (7 Lowry St), Beenleigh (87 Logan River Rd), Sandgate (116 Connaught St), and Bundall, Gold Coast (3–4/24 Strathaird Rd). Scroll up to the store cards for directions and hours.

Do you offer free delivery in Brisbane and the Gold Coast?

Yes — we offer free metro delivery to qualifying addresses in metropolitan Brisbane, Gold Coast and Ipswich. Check our Free Metro Delivery page for full terms, or call 1300 781 990 to confirm your address qualifies.

Do you deliver and offer assembly?

Yes — delivery options vary by item and postcode. Professional assembly is available on eligible jobs. See Pickup & Delivery Terms and Assembly Terms for details and pricing.

How do returns and refunds work?

Our process depends on the product and situation. Start with our Returns & Refund Policy and FAQs for eligibility, steps and timeframes. For warranty-related issues, see our Warranty Policy.

What warranty do you provide?

All products come with a manufacturer's warranty, and Australian Consumer Law protections apply. Full details — including what's covered and how to make a claim — are on our Warranty Policy page.

What buy-now-pay-later options are available?

We accept Afterpay, Zip, Humm, and Latitude Interest Free — plus Layby and all major credit cards, available both in-store and online.

Can I request a quote for a project or bulk order?

Yes — use our Request a Quote page and share your item list, quantities, postcode, and timeline. Our team will get back to you with pricing.

How do I choose the right mattress?

The right mattress depends on your sleeping position, preferred firmness level and support needs. Our in-store team can help you test and compare. You can also read our Mattress Buying Guide & FAQs for expert guidance, or visit our Bedroom Bliss blog for sizing and styling tips.