Assembly Terms
Our experienced technicians can assemble your furniture on delivery day. Read the full terms below — including access requirements, what's included, and how fees are calculated — before you book.
About the Assembly Service.
We offer our customers an option to get their products assembled by our experienced technicians.
The assembly fee is determined by the complexity of the product and the work required. Standard assembly is available for ground-floor locations. Upstairs assembly may be available depending on the product — additional charges apply and we may request further information about your property before confirming.
Please note that the assembly service does not include the removal or disposal of packaging materials.
To get a quote for the assembly charge, please contact the store of purchase. The contact details of each store can be found on the Contact Us page. The assembly fee is charged per item.
Assembly Terms & Conditions.
The following terms and conditions apply to the service of taking goods inside a customer's property and assembling the products.
- While taking goods inside or during assembly, if there is any accidental damage to the customer's property, both The A2Z Furniture Pty Ltd and its staff will not be held liable.
- Please ensure that access is appropriate for the furniture being delivered. This includes ensuring your doorways are wide enough to fit the product in. Upstairs assembly may be available depending on the product — additional charges apply, and we may request photos or videos of the property layout to assess feasibility. There should be nothing blocking the path of the delivery in hallways, stairwells, or driveways. Extra charges may apply if additional work is required.
- During delivery, if the goods cannot be delivered to the intended location due to lack of space, assembly charges are not refundable.
It is the customer's responsibility to ensure the delivery pathway is clear, accessible, and free of obstacles. Additional charges may apply if extra work is required to clear or adjust the pathway.
To assess whether the assembly service can be performed safely and efficiently, The A2Z Furniture may request additional information from the customer, including photos or videos explaining the layout of the property.
The A2Z Furniture reserves the right, at its sole discretion, to decline or cancel the assembly service. In such cases, any assembly fees already paid will be refunded to the customer.