Although purchasing a new mattress might be expensive, doing so can enable you to sleep better. You want to be sure that you make a sensible decision, just as with any significant purchase.

We lay down the essential details piece by piece so you can understand how to buy a mattress. With the help of this guide, you'll be equipped to select a mattress that will meet your preferences for firmness and features and provide you with restful sleep every night.

Mattress Sizes

Ideal for children's rooms and guest rooms. 92cm x 187cm in size.	Ideal for children's rooms and guest rooms. 106cm x 203cm in size.	Ideal for children, young couples, and guest rooms. 137cm x 187cm in size.
It's ideal for couples and guest rooms. 153cm x 203cm in size.	Couples, friends, and guest rooms would love it. 183cm x 203cm in size.	Couples, friends, and guest rooms would love it. 203cm x 203cm in size.

Mattress Firmness

To make it easier for you, we have defined the mattress firmness rating of our mattresses. This rating is defined by us so that you compare our mattress options, but we highly recommend you to visit our nearest store to try them before purchasing to ensure proper comfort and support.

	Firmness Rating	Description
	1 (extremely soft)	Maximum softness with lots of sink.
	2-4 (soft)	Quite soft and plush with a definite sink.
	5-7 (medium)	Right in the middle of soft and firm, with some minor sink and contouring.
	8-9 (firm)	Much harder mattress with only limited softness and sink.
	10 (extremely firm)	Extra firm, no softness, plushness, or sink.

Mattress Materials and Benefits

Inner Spring	Pocket Spring	No Zone
This mattress has a strong continuous coil spring support system that provides a comfortable sleep surface.	Individual pockets in this mattress's support system react independently to motions, reducing partner disruption.	This mattress has a complete zone design that provides continuous support across the mattress.
3 Zone	5 Zone	7 Zone
This mattress has three zones that help to support the spine, shoulders, and hips when sleeping.	The five areas of this mattress assist and contour to the body's natural curves.	This mattress has seven areas to support the body's contours.
Foam	Memory Foam	Gel Infused Foam
This mattress has a foam-based support structure.	Memory foam is used in this mattress to provide density, stability, and warmth.	This mattress features pressure-relieving and temperature-controlling gel-infused memory foam.
Latex	Knitted Fabric	Convoluted Foam
For pain relief and conformability, this mattress contains natural latex.	Knitted top panel is included with this mattress.	Helps to alleviate pain and pressure points in sensitive areas of the body.
Tencel Fabric	Temperature Control	Bamboo Fabric
The top panel of this mattress is made of lustrous silky tencel.	This mattress is made of fabrics that let you sleep at a comfortable temperature especially in summer.	A silky smooth bamboo top panel is included with this mattress.
Partner Disturbance		Hypoallergenic
Independent pocket springs are used in this mattress to limit movement around the mattress and reduce partner disruption.		For asthma and allergy sufferers, this mattress is ideal.

Pick Up

You can order online and pick up for free from our Rocklea warehouse, but only by appointment. Call 07 3161 5415 to arrange pickup, and bring your order confirmation email and photo ID to the store.

If you paid by credit card, the cardholder must be there with photo ID to verify details.

Note that when using POLI Internet Banking, goods can be picked up or delivered only after funds are received in our Bank Account. We'll email you about this.

If someone else is picking up for you, contact us beforehand, or you won't get your goods.

Our warehouse is open:

• Mon to Fri: 9.30 AM to 4.30 PM
• Sat: 9.30 AM to 3.30 PM
• Sun and Public Holiday: 10.30 AM to 2.30 PM

Choose Pick Up when ordering online, and we'll do the rest. If you want to pick up from our other store, contact us.

If products are delayed, our sales team will tell you when they contact you.

Note that you must provide your own transportation materials (strapping, rope, protective coverings) for Pick Up purchases. We don't provide them.

Delivery

The cost of delivery is determined by the item and distance. To check the delivery charge, enter your details at checkout. If you have questions about delivery to distant locations, our sales team can help. Contact them before or after your online order.

Delivery options depend on availability, your location, and item availability. Call your nearest store to learn more about delivery options.

Please note:

• Delivery is to ground level/front garage only. Extra charges apply for bringing items inside. See Assembly Terms and Conditions for details.
• If delivery is to an upstairs area, tell the store to get a quote.
• For credit card payments, the cardholder must be present with photo ID to verify details.
• If no one is available at the delivery address and time, we will contact you to arrange re-delivery, and extra charges may apply.
• Ensure that the furniture can be delivered through appropriate access.
• The delivery/assembly charge is non-refundable, so ask us any questions before ordering.

Following Terms and Conditions apply, 

• Available on selected items only. If the product qualifies for it, it will automatically be applied during the checkout process. For any detailed information, please get in touch with us.
• Available for outright payments only (No Payment Plan, Layby)
• Only available for addresses that are less than 10 km from Rocklea Warehouse. The distance is determined using Google Maps.
• Delivery is strict till the garage/ ground floor. The driver will not take it inside, upstairs or unpack the goods.
• The standard delivery time frame is within 3 to 7 working days, and there might be delays depending on stock availability.
• The delivery driver may call you from a private number before delivery; if the customer does not answer the phone, the driver will not attempt delivery unless instructed to leave goods at the property.
• The A2Z Furniture has complete discretion to change any policy aspect without prior notice.